Privacy & Cookiestatement

(version 1.2)

This is the privacy and cookie policy of Open HealthHub, located at JIM (6th floor, Beatrix Theater) Jaarbeursplein 6, 3521 AL Utrecht, the Netherlands, and registered with the Chamber of Commerce under number 64377679.

In processing your personal data, Open HealthHub observes the applicable laws and regulations relating to the protection of personal data (including the General Data Protection Regulation, GDPR).

Processing of personal data and purposes

When using and visiting the website www.openhealthhub.com, Open HealthHub processes the following personal data for the purposes mentioned below:

• When you visit our website, the following data is automatically collected: the unique identifier and type of the device or mobile device you are using, information about computer and connection, statistics about pages viewed, the time of the request, traffic to and from the website, the referring URL and the IP address. This data helps us to measure the interest in our website and to improve the user-friendliness of the website.
• When you request a whitepaper, a quote or schedule a demo for our services we collect data (first name, last name, job title, organisation, county, e-mail address, telephone number and any other personal data you share with us) to ensure we can contact you to deliver the whitepaper and quote and to schedule the requested demo for our services.
• We use the cookies listed below for the purposes indicated;
• If you wish to apply for a job with us via the website, we will process your name, your (e-mail) address, your telephone number, the CV you have added and any other personal data you share with us. We do this in order to take note of your application, enter into contact with you and keep you informed of the progress of the application procedure.
• If we have your name and e-mail address, we will use them to inform you of developments in our services. If you no longer wish to receive this information, you can unsubscribe via a link in the relevant mailing.
• If you make a complaint or ask a question, we will register your name and e-mail address and any other (personal) data you have provided in order to be able to answer or deal with your question/complaint.
• As a result of complaints or reports, we may process information (including personal data) about (alleged) infringements of intellectual property rights and/or other unlawful acts. In addition, we may provide (personal) data to third parties, such as rights holders, supervisors, tax authorities, the police and other investigative bodies, if Open HealthHub is obliged to do so by law or regulations, or if Open HealthHub sees reason to do so on the basis of this statement or Open HealthHub’s terms of use.

Third parties

Your personal data will not be shared with other parties except for the hosting party contracted by Open HealthHub where your personal data is stored and if you do information request by form or chat your data is stored in our CRM application ZoHo.

The hosting party and ZoHO CRM contracted by HealthHub must meet strict security requirements and has committed itself to Open HealthHub not to use the data for any other purpose. Your data is stored on servers in Germany.

Storage period

Open HealthHub will not keep your personal data longer than necessary for the purposes described in this privacy statement, they will be deleted. This will be in any case after 5 years, unless you have signed up for our newsletters, chat or requested information. In that case, your data will be kept longer for that purpose.

Information related to the visitor and arising from the use of the website will only be stored for a longer period in a form that no longer makes it possible to identify the visitor.

Security

The security of your personal data meets the requirements of the applicable laws and regulations.

The website is secured with an encrypted connection (2048 bits TLS key – as indicated by the green lock symbol in the browser) to ensure safety between the visitor’s computer and the servers of Open HealthHub.

The website is using DKIM, SPF and DMARC to prevent you from receiving emails on our behalf that contain viruses, are spam or are intended to obtain personal (login) information.

The domainname of this website is using DNSSEC. DNSSEC is an additional security (complementary to DNS) for converting a domain name (openhealthhub.com) to its associated IP address (35.157.84.231); it is provided with a digital signature. You can have that signature checked automatically. That way we prevent you from being redirected to a false IP address.

Requesting, changing, limiting or deleting your personal information

You have the right to inspect and correct your personal data. You also have the right, in certain cases, to request Open HealthHub to remove your personal data. Finally, you can object to the aforementioned processing, as far as this relates to your specific situation.

You can submit any objections or requests to Open HealthHub, using the contact details below. We will assess your objection and/or request in accordance with the requirements of the GDPR.

You can send a request to inspect, correct, delete or transfer your personal data or a request to withdraw your consent or object to the processing of your personal data to support@openhealthhub.com.

To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, erase your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Open HealthHub B.V.

JIM (6th floor Beatrix Theater)

Jaarbeursplein 6

3521 AL Utrecht

Telephone: +31 85 333 0007

E-mail: support@openhealthhub.com

Martijn Verhoeven is the Data protection officer and can be contacted via support@openhealthhub.com

Cookies

Open HealthHub uses cookies to recognise you on your next visit. Cookies are small pieces of information that your browser stores on your computer. The information stored there can be sent back to our servers on your next visit. Cookies enable us to collect information about the use of our services and to improve and adapt them to the wishes of our visitors. We use the following cookies on this website.

First party cookies

First party cookies, such as functional cookies, are cookies that the website itself installs and addresses. These are necessary for the site to function and do not store any personal or traceable data.

Session cookies

We use session cookies to keep track of settings and data that apply to you during your visit. For example, language choice and completed form values. These cookies are automatically deleted as soon as you close your web browser.

Third party cookies

Third party cookies are cookies from services that the site uses. This includes some tracking cookies. In any case, Open HealthHub makes use of the services of the parties described below.

Google

Through our website, cookies are placed by the Google Inc., as part of the “Analytics” service. We use this service to track and get reports about how visitors use the website. Using Google Analytics cookies, Open HealthHub collects information about your computer, operating system, browser, statistics regarding pages viewed on the website, traffic to and from the website, geographic location, referring URL and IP address in order to measure interest in Open HealthHub and improve user experience. 
Open HealthHub has concluded a processing agreement with Google Inc. and has set up Google Analytics in conformity with the advice of the Authority for the Protection of Privacy. Open HealthHub has chosen to mask the last octet of the IP address, has turned off the option ‘data sharing’ and does not use other Google services in combination with the Google Analytics cookies.

Google Privacy policy: https://policies.google.com/

Type and storage time of the session variable:

Id: _gid
Domain: .openhealthhub.com
Duration: 1 day
Description: Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.

Id: _gat_UA-54759669-1
Domain: .openhealthhub.com
Duration: 1 minute
Description: A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.

Id: _ga_GJBPJ0X21J
Domain: .openhealthhub.com
Duration: 2 years
Description: This cookie is installed by Google Analytics.

Id: _ga
Domain: .openhealthhub.com
Duration: 2 years
Description: The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

Google reCAPTCHA

This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.

Type and storage time of the session variable:

Id: _GRECAPTCHA
Domain: www.google.com
Duration: 5 months 27 days

CookieYes
CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors.

CookieYes Privacy policy: https://www.cookieyes.com/privacy-policy/

Type and storage time of the session variable:

Id: _cookieyes-consent
Domain: www.openhealthhub.com
Duration: 1 year

Vimeo

Through our website, a cookie is placed by Vimeo, Inc. as part of the video service. We use this service to display videos on our website.

Vimeo privacy policy: https://vimeo.com/privacy

Type and storage time of the session variable:

Id: __cf_bm
Domain: .vimeo.com
Duration: 30 minutes

Id: vuid
Domain: .vimeo.com
Duration: 2 years
Description: Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.

Wistia

Wistia sets this cookie to collect data on visitor interaction with the website’s video-content, to make the website’s video-content more relevant for the visitor.

Wistia privacy policy: https://wistia.com/privacy

Type and storage time of the session variable:

Id: undefined
Domain: improve.openhealthhub.com
Duration: never

ZOHO 

Through our website, cookies are placed by Zoho Corporation BV, as part of the information requested by a user. We use this service to track and get reports about how visitors use the website and request information. Using Zoho cookies, Open HealthHub collects information about your computer, operating system, browser, statistics regarding pages viewed on the website, traffic to and from the website, geographic location, referring URL and IP address in order to measure interest in Open HealthHub and improve user experience and contact details of the user. 
Open HealthHub has concluded a processing agreement with Zoho Corporation BV. and has set up Zoho in conformity with the advice of the Authority for the Protection of Privacy. Open HealthHub has chosen to mask the last octet of the IP address.

Zoho Privacy policy: https://www.zoho.com/privacy.html

Type and storage time of the session variable:

Id: LS_CSRF_TOKEN
Domain: salesiq.zoho.com
Duration: session

Id: uesign
Domain: salesiq.zoho.com
Duration: 1 month

Id: 663a60c55d
Domain: salesiq.zoho.com
Duration: session

Id: 6e4b8efee4
Domain: crm.zoho.com
Duration: session

Id: HttpOnly
Domain: crm.zohopublic.com
Duration: session

Questions or complaints

If you have any questions about this Privacy and Cookie Statement, please contact us. You can reach us via the contact details mentioned above.

Should amendment of this Privacy and Cookie Statement be necessary, you will always find the most recent version on our website. This statement was last amended on 19 oktober 2022.